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carolyn42
Level 1

Printing Checks: Mine appear complete in Preview, but print without the first line (payee's name) appearing?

Why are my checks missing the Payee's name in the address area? Name appears in Preview but that line does not print.

1 Comment 1
FateCandylaneT
QuickBooks Team

Printing Checks: Mine appear complete in Preview, but print without the first line (payee's name) appearing?

Let's configure your print settings to ensure alignment on your checks, Carolyn42. I've got steps to guide you in fine-tuning your printer.

 

If check alignment doesn't line up, some areas of your checks may be missing. With that, you can install or update Adobe Reader to help print both Standard and Voucher checks. To do this:

 

  1. Go to the + New icon and select Print Checks.
  2. Click Print Setup and select No, continue setup.
  3. Select the latest version of the Reader link. This takes you to Adobe’s page where you can download the latest version of Acrobat Reader.
  4. After installing Acrobat, go back to QuickBooks. Then select the How? link to set Adobe Reader as your browser’s default PDF viewer.
  5. Go back to QuickBooks, select View Preview, and print the sample. Then select Print.
  6. Then, follow the on-screen steps to finish printing your sample check.

 

If the Payee's name on your check still doesn't line up, you can refer to Step 3: Fine-tune the check alignment outline in this article: Configure your print settings for printing checks in QuickBooks Online.

 

Additionally, you'll want to seek additional guidance from our QuickBooks Live Expert Assisted team to help you manage your checks and provide assistance in keeping track of your overall transactions.

 

Moreover, I've included this guide to help you process your employees' payroll: Create and run your payroll.

 

Managing these checks is relevant to maintaining an accurate and compliant financial system, which ultimately supports the overall stability of your business, Carolyn42. Let me know on this thread if you require further assistance. I'll be around to help.

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