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Level 1

Problem with qbdataserviceuser30 admin password. I cannot use any qb because I do not know the password and cannot find a way to change it. Stuck in a loop with this.

 
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QuickBooks Team

Problem with qbdataserviceuser30 admin password. I cannot use any qb because I do not know the password and cannot find a way to change it. Stuck in a loop with this.

Hello, sharon-mim.

 

I'll lend a hand on how to change your admin password in QuickBooks. 

 

If you don't remember your password, you'll have to confirm some information for security set up.

 

If you're using For QuickBooks 2020, here's how:

  1. On the Company Login window, click I forgot my password.
  2. Select an email from the dropdown list, then Next.
  3. If you don’t see your email address, select Don’t see your email in the list above? and follow the directions provided.
  4. Enter the token you received.

For QuickBooks 2019 and earlier:

  1. Open QuickBooks Desktop. At the login window, select I forgot my password.
  2. Fill out the necessary information.
  3. You can find all this info when you sign in to your Customer Account Management Portal (CAMPS). If you have trouble signing in, you can reset your CAMPS password.
  4. Tap OK. You’ll get a code to the primary email listed in your CAMPS.
  5. QuickBooks will then guide you through the process on how to create a new admin password.

 

Moreover, If the reset password doesn't work. Kindly double-check the information that you entered it should be match with what's in CAMPS.

 

For more detailed steps about the process, click this article: Reset your password for QuickBooks Desktop. It also provides information on how to reset a user password.

 

Also, I'm adding our Help articles it provides articles that you can read out if you need tips managing your accounts in QuickBooks.

 

Let me know if there's anything you need or if you have additional questions. We're always here to help. Have a good one.

 

Highlighted
Level 1

Problem with qbdataserviceuser30 admin password. I cannot use any qb because I do not know the password and cannot find a way to change it. Stuck in a loop with this.

I just accessed my account this weekend. This morning it wouldn't recognize the password and then I

encountered the probelm mentioned in the subject line.

 

 

Highlighted
Level 14

Problem with qbdataserviceuser30 admin password. I cannot use any qb because I do not know the password and cannot find a way to change it. Stuck in a loop with this.

@mikeslpcpdx 

Were you using Safari browser to access your data file on a QB cloud hosting?

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