Hi there, elegantdentistry.
Thanks for dropping by the Community, if your'e trying to purge your data and your account is 60 days or older, you won't be able to do so, however if this is the case you can simply cancel your subscription and start a new one. Here's how:
- Select Settings ⚙ and then Account and Settings.
- Select the Billing and subscription tab.
- In the QuickBooks section, select Cancel subscription or Cancel online.
- Select Continue to cancel, then select Continue to cancel again (if applicable).
- Follow the next steps.
- Select Submit and cancel subscription.
- Select Got it.
Once you're done, we'll send the account administrator an email that confirms we canceled your subscription.
If your account is suspended, you need to resubscribe before you can cancel. Or, we’ll cancel your subscription after three failed attempts to charge your payment method.
If you have any other questions or concerns, feel free to post here anytime. Thank you and have a nice afternoon.