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chapii
Level 2

QB can't find my portable file

The file has a long string for the file extension instead of a simple .QBM.

 

QB doesn't see the file.  I can't tell QB to look for a simple .QBM even tho I tried renaming the portable file.  How can I make QB see the file in the folder?

 

Thanks, thanks and thanks.

1 Comment 1
AileneA
QuickBooks Team

QB can't find my portable file

Hi there, chapii. 

 

The default location for QuickBooks file is in C:\Users\Public\Documents\Intuit\QuickBooks\<company name>. Though, you can put it in another file location.

 

You'll want to make sure all your data file is in one folder location.  

 

However, if you still unable to locate the file. We can go back to your QuickBooks program and restore it. For the steps on how to copy the file to the desktop, I'm adding an article that can help:

 

Create or restore a QuickBooks portable company file.  

 

You can always post anytime if you need our help. Have a good one!

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