cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Not applicable

QBO Accountant - provision required to add apps in the client's account on behalf of them

Hi,

I have tried to install an app into clients account in QBO Accountant with master user. 
It didn't allow me to install the app for my client with notification as "This app is not available for you to install for your client. Contact your client about installing it themselves".

 

I just want to know that is there any provision required for a Master/full access user of QBOA or while publishing that particular app on Quickbook app store, so that the Master user can add/manage apps for their clients, all from a single location. 

3 Comments
Established Community Backer ***

Re: QBO Accountant - provision required to add apps in the client's account on behalf of them

Hi sameerm1788, 

 

I'm glad you reached out for clarification on the app center. 

 

I recommend taking a look at IntuitSarah's response on the following thread: https://community.intuit.com/questions/1571335. She explains the access rights to this tool, as well as what can be done to get the app applied to their account. 

 

If you have any further questions, please feel free to let me know. 

Not applicable

Re: QBO Accountant - provision required to add apps in the client's account on behalf of them

That link doesnt work and I too am having the same issue. 

ProAdvisor

Re: QBO Accountant - provision required to add apps in the client's account on behalf of them

Hi @sameerm1788 and @DriftwoodAcc:

 

It is my experience that it is really dependent on the app.  There is really no specific set of rules.  For example (& I am not Master Admin on any of these) I was able to add Chronobooks and invoice Sherpa on a client’s file via qboa apps section, but not Shopify.  And there have been others I cannot add.

 

lynda

Need to get in touch?

Contact us