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Buy nowHello there, tboyers1.
QuickBooks Online (QBO) customizes certain features based on your organization's setup. Since your organization is a nonprofit, QBO treats customers as donors and automatically categorizes invoices as pledges, in accordance with nonprofit accounting standards.
Since you are a school billing for tuition, which is a service, you need to switch the form label back to Invoice. The direct way to do it is to edit the Custom Form Style that QBO is currently using as the default for Invoices.
Here's how:
Need additional help? You can connect with our QuickBooks Live Expert Assisted team for one-on-one support. They'll guide you through your setup and ensure everything is customized to meet your school's needs.
If you have any further questions, please use the Reply button below. We are always here to assist you.
Hi there, tboyers1..
I just wanted to follow up to check if the resolution we provided helped resolve your issue.
Please let us know if everything is now working as expected or if you're still experiencing any problems.
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