QBO seems to allow me to connect my Personal Venmo account, but not my Business Venmo account. How do I connect my Business Venmo account?

We can connect it the usual way, rts6.

It's possible that the system encountered issues thus, it's not allowing you to connect your business account. That being said, let's run some troubleshooting steps to determine what causes this one.

To start with, let's connect the Venmo business account on a private window. It's the best way to identify any browser-related concerns. You can use these keyboard keys to open one:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If you're able to connect the account, we may go back to a regular browser and clear its cache. This confirm that the issue is cause by a stored caches.

You can also switch to a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge as alternative.

Once connected, you can categorize the transactions. I've added these articles as your references:

• Categorize and match online bank transactions in QuickBooks Online
• Reconcile an account in QuickBooks Online

I'll be around if you need help. Take care!

Thanks for the quick response!  Although, unfortunately, I tried all the steps and it still only showed my 1 Venmo account (my personal) and not by Business Account.  

Please let me know if you have any other suggestions.  

Thank you!

Ryan

Thanks for the quick reply!  However, I tried everything and it still didn't allow me to select my Business account.  Please let me know if you have any other suggestions.  Thank you!  -Ryan

Hi Ryan!

Let me continue assisting you in linking your Venmo business account.

One possible reason why you're unable to see the business account is because of the login. It's possible that it has different login credentials. We need to make sure that we enter the email/phone/username and password for the business account.

If this behavior persists, it's best to reach out to our Customer Support. They can further check it and see what's causing this error:

1. Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
2. When asked by the bot, enter "Venmo"
3. Select I still need a human, then proceed with Contact us or Get help from a human.
4. Choose either Chat or Callback.

Also, if you need help, here's how to categorize and match online bank transactions in QuickBooks Online.

Keep on posting here if you have more questions. We'll respond as soon as we can.

Thank you for the reply.  It won't allow me to connect with anyone until Monday, but I'll try then.  Thanks again!