Let’s go through some troubleshooting steps to check if this is a browser-related issue, Karen.
First, clear your browser’s cache to refresh the system and remove outdated files that can cause problems. Next, ensure to use a supported browser for optimal performance with QuickBooks.
If the issue continues, reach out to our Live Support Team. They can securely review your account and provide further assistance.
If you have any additional questions about managing the search function or other QuickBooks-related topics, leave a comment below.
