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Established Member

QBXML Conversion

Hello,

 

I am trying to create a backup of QBO files for a client request. I followed the steps to export a backup file from QBO. I see a QBXML file in my downloads, and need to know how to convert to QB Desktop. 

 

The QBO export page has a link for steps to convert to Desktop, but it appears outdated or broken.  Link below.

 

What do I need to do to convert this file? Is there a new help page with instructions? Would love to be able to send to my clients.

 

Thanks!

 

https://qboe.custhelp.com/app/answers/list/kw/admin%20export%20local%20copy%20convert

Solved
Best answer 11-04-2017

Accepted Solutions
Established Community Backer ***

Re: QBXML Conversion

You are looking at the wrong file type. That is not a QBO to Desktop conversion file. Therer is no QBO backup. Proper andn only procedure to get Online to Desktop is here.

https://community.intuit.com/articles/1145829-exporting-your-data-from-online-to-desktop

 

What you get is not a backup of Online, although it can be exported back. Round tripping is not a good idea, data lossed in both directions

21 Comments
Established Community Backer ***

Re: QBXML Conversion

A qbxml file can not be opened/restored or used by desktop QB, that type file is typicallyu used by third party utilities only.

 

 

Established Community Backer ***

Re: QBXML Conversion

You are looking at the wrong file type. That is not a QBO to Desktop conversion file. Therer is no QBO backup. Proper andn only procedure to get Online to Desktop is here.

https://community.intuit.com/articles/1145829-exporting-your-data-from-online-to-desktop

 

What you get is not a backup of Online, although it can be exported back. Round tripping is not a good idea, data lossed in both directions

Super Explorer *

Re: QBXML Conversion

It has been months since I needed to get a backup of a client's QBO or convert a client to desktop. That said, attempting this yesterday (08/01/18) caused much frustration and ultimately I gave up for the day. In the past, this was a rather SIMPLE task! NOT anymore. Here is what I finally figured out, that NONE of the Intuit dialogue boxes or "help" will tell you.

 

1. Open your desktop QB in ADMINISTRATOR MODE! (this is KEY and not mentioned ANYWHERE in the QBO instructions as you are creating/downloading/converting the file!).

To do this, right click the QB desktop icon, and click "Run as administrator." If a company file opens, close it so that you are at the main QB screen to choose what company to open.

 

2. Open Internet Explorer in ADMINISTRATOR MODE! (again, key and not mentioned by Intuit). Do this the same way as above for QB Admin Mode. Also of note, you MUST USE IE for this process. You cannot use ANY other browser. If you do not have IE, go get it. 

 

3. AS SOON AS YOU OPEN Internet Explorer, BEFORE you login to QBO, you MUST turn off your pop-up blocker. Attempting to do this AFTER logging into QBO and while you're in the process of converting will serve only to lock up the QBO website!

To turn off the pop up blocker in IE, go to the tools icon, choose Internet Options. Go to the "Privacy" tab. UN-check "Turn on Pop-up Blocker". 

 

4. Login to your QBO account. Click the gear icon, select "Export Data".

 

From that point forward, it is pretty self explanatory, and by following the on-screen instructions you should have your desktop backup/working file in no time. It would have saved me HOURS had steps 1 - 3 above been included in the instructions AT the QBO account. Intuit FAIL!

QuickBooks Team

Re: QBXML Conversion

Good afternoon, @JT_WA_State.

I'm glad to hear you were able to successfully export your company data to QuickBooks Desktop.

In case you ever need it, our Visual Guide to Exporting will be a huge help for future exports. The instructions here include the necessity to run both Internet Explorer and QuickBooks Desktop as administrator, disabling IE's pop-up blocker, and adding the necessary Intuit domains to your trusted sites. There are also helpful hints about naming and saving the temporary files that you use until the conversion is completed.

 

Be sure to get in touch with me here if you ever need a hand with anything, I'm always happy to help. Thanks for stopping by the Community, wishing you continued success.

Super Explorer *

Re: QBXML Conversion

It's all fine and dandy that IF someone does a Google search, they can come across the link you provided. Wherein, they have SEVERAL other links to open, to get the EXACT information that I have quickly and easily outlined above. That said, the QBO instructions after choosing to export should have EVERYTHING RIGHT THERE as I explained, again, easily and in plain English above. IMO Intuit has purposely convoluted this process, perhaps with the intention/hopes that clients will remain in the QBO version, paying monthly. Versus using desktop version where Intuit receives only a one time revenue. Hmmmmm Another reason could be to force a call to Tech Support...at a fee. Yay! Way to bilk more money out of business owners.   :/  :(

Established Member

Re: QBXML Conversion

Amazing advice. I was using the other one above you but yours just did it in5 minutes. Thanks so much.

Super Explorer *

Re: QBXML Conversion

@Rox_Cornerstone  No problem! Glad I could help.

Established Member

Re: QBXML Conversion

Thanks so much again. 

Experienced Member

Re: QBXML Conversion

... well, that only works for a Windows version of QB. Any links to info on how to get my QBO data into Quickbooks for MAC 2019?

 

 

QuickBooks Team

Re: QBXML Conversion

Hello there, mbay.

 

Welcome aboard to the QuickBooks Community. I'm here to help get your data to QuickBooks for Mac.

 

Right now, importing data directly to QuickBooks for Mac is unavailable. However, it's possible to export your data from QBO to the Desktop version. Once done, you can proceed with moving the data to your mac.

 

If you don't want to purchase a Desktop subscription, you can download the free trial. Please note that you need to download the latest version to import data to QuickBooks for Mac 2019.

 

 You can download it through this article (scroll down to QuickBooks Pro 2019 30-day trial):

 

QuickBooks Desktop trial links for US, CA, and UK users

 

For the detailed steps on how you can convert your QBO to QuickBooks for Mac, visit this article:

 

Export data file from QuickBooks Online to QuickBooks for Mac

 

I'm looking forward to your response about the conversion process. In case you need further help from the Community team, please don't hesitate to reach out.

Active Member

Re: QBXML Conversion

I have followed the steps outlined, i get to the download part and it simply downloads a .qbxml file. What do i do with that file to open in Quickbooks Pro? I have the application open during the download process.

 

Thanks

QuickBooks Team

Re: QBXML Conversion

Hello there, @yschiff.

 

I'm here to help walk you through installing QuickBooks Desktop for Mac in your device.

 

Here's how:

  1. Double-click on the downloaded QB Mac Installer.
  2. Drag the QuickBooks icon to the Applications folder.
  3. Double-click the QuickBooks icon to open the application.

For additional insights, you may check out this article: Install and set up QuickBooks Mac Desktop.

 

Don't hesitate to click the Reply button if you have other questions about downloading and installing QuickBooks. I'm always here to help.

Established Member

Re: QBXML Conversion

HOURS.  I've spent HOURS on this.  I've restarted. I've switched computers.  I opened QB in admin mode, but it wasn't until I saw YOUR post that I tried it again, opening IE in admin mode.  Thank you from the bottom of my heart.  I'm so frustrated with this company right now.

Experienced Member

Re: QBXML Conversion

I had the same issue and turning off the Pop-Up Blocker solved it.  Thanks!  

Active Member

Re: QBXML Conversion

 Amazing . Worked swiftly for me .. After 3 days of trial and errors. Thanks 

QuickBooks Team

Re: QBXML Conversion

Thanks for sharing your experience here in the QuickBooks Community, @Hareesh.

 

I appreciate your effort for following the troubleshooting steps provided by my colleagues which helps resolved your issue today. Please know that you're always welcome to post if you have any other concerns. The Community team will always here to help.

 

Wishing you and your business continued success. 

Super Explorer *

Re: QBXML Conversion

@kathidaugherty  I feel you! That is exactly what happened to me. Such SIMPLE instructions...completely left out when in the QBO account. SOOOOO many Qbks staff have come in and gave links to the plethora of videos and the long-winded, convoluted written instructions they have online. It's literally a few steps! Smh

Super Explorer *

Re: QBXML Conversion

@SLeslie Yeah, that and Admin mode. Wouldn't it be nice if Intuit just said this?

Super Explorer *

Re: QBXML Conversion

@HareeshSo glad you're up and running now. You're welcome.

Experienced Member

Re: QBXML Conversion

@JT_WA_State  - Thanks a million, I spent half the day today fighting this process until I finally found your post.  Followed the instructions to the letter and now I'm done! Using QB Pro 2018 and nearly threw my laptop off the roof, but now we're good once again.

Super Explorer *

Re: QBXML Conversion

@DIYBookkeeper  You're welcome.  I feel your pain! Glad you're functional once again.