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Level 1

Quickbooks Desktop App no longer able to print reconciliation reports. Clicking on the print button brings up a blank (white) screen. Any suggestions? Web printing ok.

 
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QuickBooks Team

Quickbooks Desktop App no longer able to print reconciliation reports. Clicking on the print button brings up a blank (white) screen. Any suggestions? Web printing ok.

I've got some steps that may help you resolve this issue, tharrington5.

 

Let's clear the Window App's cache by following these steps:

 

  1. Click Help located at the top.
  2. Select Reset App Data.

 

Once done, close the app and open it again. Please make sure to log in as the master administrator. Then, try printing the reconciliation reports again.

 

If resetting the app doesn't make a difference, you'll want to uninstall and re-install the program. I've got this article for the steps: QuickBooks App for Windows and Mac: General support. Scroll down at the bottom follow the How do I uninstall the app? section.

 

Please keep me posted on the results. I'm only a post away. Take care!

Highlighted
Level 1

Quickbooks Desktop App no longer able to print reconciliation reports. Clicking on the print button brings up a blank (white) screen. Any suggestions? Web printing ok.

I'm sorry I missed replying to you earlier.  Thank you for trying to help.  Fortunately, this bug was fixed in an update.

Highlighted
Level 1

Quickbooks Desktop App no longer able to print reconciliation reports. Clicking on the print button brings up a blank (white) screen. Any suggestions? Web printing ok.

Thank you. This issue was fixed in a recent update. 4.1.4-71

Highlighted
QuickBooks Team

Quickbooks Desktop App no longer able to print reconciliation reports. Clicking on the print button brings up a blank (white) screen. Any suggestions? Web printing ok.

Hi tharrington5. I'm happy to hear your issue was resolved. Please though, don't hesitate to reply if you need anything else. Someone will always be here to help in the Intuit Community. 

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