Hello @Joe TNT,
Thank you for sharing the troubleshooting steps you tried to access your account via QuickBooks Online mobile app. Since the issue persists, I'd recommend contacting our Customer Care Support.
With their tools, one of our specialists can pull up your account on file and let our engineering team investigate why entering your password is in a loop. You can do so by following the steps below:
- Login to your QuickBooks Online account in a web application.
- Go to Help.
- Select Contact Us.
- Enter a few words describing how your app is not working in the What can we help you with? field.
- Click Continue.
- Choose a channel where you wanted to connect with our support.
In the same manner, here's an article you can read to learn more about when are you able to connect with our team online: How to get help with your QuickBooks product or service?
On top of that, I've also included this reference helpful with the features you can utilize while using the mobile app: Use the chart to easily compare feature availability on supported mobile devices.
Don't hesitate to post again here if you have other questions or concerns with QuickBooks tasks and navigations. I'm always around happy to help. Take care and stay safe!
