QuickBooks P&L report is NOT showing any of my data from 2019

This is not the impression we want you to experience when using the product. Let's perform some troubleshooting steps to get your Profit and Loss report working, iconcalif.

We can go back to the Profit and Loss report and choose Last Year or Last Year-to-date option in the Report Period field. You can also enter the 2019 period in the date fields. 

If the same thing happens, we can try signing in to your QuickBooks Online (QBO) account using a private or incognito window. This mode doesn't use the existing cache data and helps us confirm browser-related issues.

There are times when a browser's cache data becomes full or damaged. This causes the report not to show the correct date you entered in the Report period field. 

Here's how:

• For Google Chrome browser: Ctrl + Shift + N
• For Mozilla Firefox browser: Ctrl + Shift + P
• For Safari browser: Command + Option + P

Then, try running the Profit and loss report again.

If it works, go back to your regular browser and clear the cache to delete those temporarily stored files and browsing history. The overtime collection of data can create corruption, however, removing this should fix the issue. We can also use other supported, up-to-date browsers to roll out the possibility of a browser-related issue.

I've got a link here that provides you with articles about managing your financial reports in QBO: Setting up reports to customize, run, and share.

I'll be right here to continue helping if you need a hand with exporting your reports or any QBO related. Assistance is just a post away. Have a great day ahead.

I tried to generate the 2019 P&L without success. The data won't show up. First I went ahead and tried a private browser. It did not work. As instructed, I cleared the cache and deleted cookies then tried again. Still no data. What is the next step?  

The steps provided by my colleague should help you fix the unexpected behavior, Iconcalif.

I suggest reaching out to our customer care support since you're still unable to view the 2019 data. They have more tools to investigate this further. Let me guide you how:

1. Click Help inside QuickBooks Online.
2. Select Contact Us.
3. Enter "Unable to view Profit and Loss 2019 data" in the description field, then click Let's talk.
4. Select either Get a callback or Start messaging.

Once it's fixed, you can customize the report to 2019 data, then you can memorize it. 

Reach out to us again if you have other concerns. We're just around to help you. Keep safe!