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Join nowHow do I go about changing the Admin password on a file that had no password? In other words, a few weeks ago I received a message saying it had been more than 90 days since I last logged in using Admin and I would need to do so to keep my ability to continue accessing downloads. When I logged in it asked me to create an Admin password, which I did. I forgot to record the password and now I can't get in to 3 files. I also tried to reset the password, but the account number isn't matching, how can I reset the Admin password?
I got you cover, @jmartz83.
You can use the Automated Password Reset Tool to reset a new QuickBooks Desktop password. Just prepare your QuickBooks license number and make sure you're using the same business phone number, email address, and zip code in your data file.
Here's how:
After resetting your password, try logging in to your QuickBooks file again.
Additionally, here's a link you can browse in case you need help with other tasks in QBDT. It has topics with articles that'll guide you through the process.
Drop a comment below if you still need my help. I'm always here for you. Take care and have a lovely day ahead.
Where can I find the license number because the product keys and serial numbers listed in my account subscription aren't working.
Thanks for getting back to us, @jmartz83.
There are two ways on how to find your License number and Product key/code. The first one is within your QuickBooks Desktop (QBDT). Here's how:
The other way is by logging into the Customer Account Management Portal (CAMPs). Here's how:
Choosing a product or subscription lets you see more info about it, including:
For tips and other resources, I suggest visiting our website for reference: Self-help articles.
Let me know if you have any other questions or concerns in the comment below. I'll be more than happy to answer them. Have a wonderful day!
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