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Experienced Member

Can more than one user be active in QuickBooks Online at the same time? It would be my clients admin user and myself (accountant user).

 
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Best answer 06-21-2019

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Moderator

Re: Can more than one user be active in QuickBooks Online at the same time? It would be my clients admin user and myself (accountant user).

Hello,

 

Yes.  You can have up to 2 Accountant User on each company file.  Accountant users do not count towards the normal user limit and all users can be logged in doing work at same time.  Here is the breakdown by plan.

 

SimpleStart = 1 billable user + 2 accountant users

Essentials = 3 billable users + 2 accountant users

Plus = 5 billable users + 2 accountant users

Advanced = 25 billable users + 2 accountant users

 

 

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QuickBooks Team

Re: Can more than one user be active in QuickBooks Online at the same time? It would be my client...

Hi @aggiemai,

 

Great day to you and welcome to the Community.

 

MarshallA is right. And to add up, yes you can both log on to QuickBooks simultaneously with other authorized users.

 

Learn how to manage who can access your books in QuickBooks Online. Read through our help article: How to Add, Delete, or Change User Access. It will also teach you how to invite a new user to help run the business smoothly.

 

Feel free to message us again if you need anything else. We're always here for you. Enjoy your weekend!

 

 


 

 

2 Comments
Moderator

Re: Can more than one user be active in QuickBooks Online at the same time? It would be my clients admin user and myself (accountant user).

Hello,

 

Yes.  You can have up to 2 Accountant User on each company file.  Accountant users do not count towards the normal user limit and all users can be logged in doing work at same time.  Here is the breakdown by plan.

 

SimpleStart = 1 billable user + 2 accountant users

Essentials = 3 billable users + 2 accountant users

Plus = 5 billable users + 2 accountant users

Advanced = 25 billable users + 2 accountant users

 

 

Highlighted
QuickBooks Team

Re: Can more than one user be active in QuickBooks Online at the same time? It would be my client...

Hi @aggiemai,

 

Great day to you and welcome to the Community.

 

MarshallA is right. And to add up, yes you can both log on to QuickBooks simultaneously with other authorized users.

 

Learn how to manage who can access your books in QuickBooks Online. Read through our help article: How to Add, Delete, or Change User Access. It will also teach you how to invite a new user to help run the business smoothly.

 

Feel free to message us again if you need anything else. We're always here for you. Enjoy your weekend!