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gwent1961
Level 1

Desktop Pro Standard Annual Subscription

I keep getting a message every time I open my quickbooks desktop pro that my annual subscription expired.  As of today the message stated that I only have 2 days remaining to utilize my quickbooks unless I update my credit card and pay for another annual subscription. 

I should not have to do this!! I paid for the software and should be able to use it at my will.  BOGUS.  Especially at times like now!! Any suggestions how to get around this?!??
1 Comment 1
AileneA
QuickBooks Team

Desktop Pro Standard Annual Subscription

It's my priority to help you sort this out,, @gwent1961.   

 

I can see that you're using a Desktop Pro Plus, which means you're on an annual subscription, and you need to renew it annually. That's the reason why you were getting this message every time you open your QuickBooks. However, if you wish to purchase a one-time payment software, you can either buy it here in QuickBooks or a retail store. 

  

You may want to check out this article for the differences between the QuickBooks Pro and QuickBooks Pro Plus: QuickBooks Desktop Pro vs. QuickBooks Desktop Pro Plus

 

Let me know if you need more assistance with this. I'll be around to further help you. Have a great day!

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