Guys, we have a medium sized company - initially we had an Intuit Payroll account to run the company's payroll but now we also started QBO but both have been registered under different account IDs. Can we merge?
QuickBooks Online Payroll and Intuit Online Payroll are two different online platforms. IOP is purely for payroll, while QBO is an accounting software. Both have different URLs where you can log in.
For now, we can't merge the two accounts the same way with their User IDs. However, you can update the login ID of your IOP so that it'll be identical with your QBO login credential. Please refer to this article for the steps: Change User ID, Email, or Password.
Let us know if you have any questions. We'll be right here to help.