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Great day and welcome to the Community,@cwestgcs.
I understand how the pop-up message bothered you every single time you log in to your Quickbooks. Great job for turning that off for products and services.
Since it's still coming up, open a sample company file and see if the pop-up shows. This is to identify if it's the QuickBooks software itself has damage, or just the company file.
If it shows using the sample file, that means it's your Quickbooks software. I'd suggest you back up your company file, then restart your computer to make sure there are no program affects the repair. Once ready, let's run the repair tool to fix your Quickbooks Desktop. Here's how:
The repair may take a while to finish. Once done, click Finish. I'd also recommend you restart your computer again to complete the repair. For your reference, check out this article: Repair your QuickBooks Desktop and learn about what to do in case you get an error during the repair.
You can also Update your QuickBooks to the latest release to make sure you have the most recent fixes and security updates.
If the sample file works well, follow the steps to resolve data damage with your QuickBooks Desktop company file.
Should you have more questions, I’m always around here to make sure you’re taken care of. Don't hesitate to leave a comment below. Have a nice day ahead.
Great day and welcome to the Community,@cwestgcs.
I understand how the pop-up message bothered you every single time you log in to your Quickbooks. Great job for turning that off for products and services.
Since it's still coming up, open a sample company file and see if the pop-up shows. This is to identify if it's the QuickBooks software itself has damage, or just the company file.
If it shows using the sample file, that means it's your Quickbooks software. I'd suggest you back up your company file, then restart your computer to make sure there are no program affects the repair. Once ready, let's run the repair tool to fix your Quickbooks Desktop. Here's how:
The repair may take a while to finish. Once done, click Finish. I'd also recommend you restart your computer again to complete the repair. For your reference, check out this article: Repair your QuickBooks Desktop and learn about what to do in case you get an error during the repair.
You can also Update your QuickBooks to the latest release to make sure you have the most recent fixes and security updates.
If the sample file works well, follow the steps to resolve data damage with your QuickBooks Desktop company file.
Should you have more questions, I’m always around here to make sure you’re taken care of. Don't hesitate to leave a comment below. Have a nice day ahead.
Ran the QBooks repair and that seemed to stop the popup. I went ahead and ran the repair/rebuild and verify of my company file while I was at it. Thanks. At least you sent me in a direction. QBooks support never did anything at all. Thanks and Merry Christmas.
Ran the QBooks repair and that seems to have stopped the popup. I also ran the repair/rebuild company file and data verification while I was at it. At least you sent me in a direction. QBooks support never did anything at all. Thanks and Merry Christmas.
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