cancel
Showing results for 
Search instead for 
Did you mean: 
icutgrassllc
Level 1

Fraudulent email for Quickbooks subscription?

Today I received an email from: xxxxxxx@xxxxxxxxxxxxxx.xx suggesting that my subscription is expiring today. Funny thing is I am billed monthly eft- automatically to my credit card. I never get these emails. The phone number listed is: x-xxx-xxx-xxxx and then there is a link but I did not click the link. I searched, on Google, the phone number and it appears fraudulent.
8 Comments 8
MaryLurleenM
Moderator

Fraudulent email for Quickbooks subscription?

That's a good initiative, icutgrassllc.

 

We still need to report this. This is to alert our security team and prevent the email from getting to other victims. I'd suggest going to the Intuit Online Security Center and scroll down to the Security Alerts box. If you don't find a similar one from there, select Report a Suspicious E-mail to file it. 

 

We have a security commitment to you and to keep everyone protected. For more information, visit this article: How To Recognize And Report Suspicious Emails.

 

Stay in touch with me if you have other concerns. 

cmohanty
Level 2

Fraudulent email for Quickbooks subscription?

Hi Team, 

 

Today I received an email From '[email address removed]'  and To: [email address removed] (i don't see my personal email id in the recipient) mentioning about an invoice has been renewed and it's going to charge $448.56 in next two hours. 

 

What is this email for ? I have not subscribed for any service and it's mentioned that 'Dear Norton User' and it's for some kind of antivirus. 

 

Please help me understand this and also suggest if I need to take any further action on this.

 

Thanks,

Chandra

Tori B
QuickBooks Team

Fraudulent email for Quickbooks subscription?

Hey there, @cmohanty.

 

Thanks for taking the time to follow along with the thread and sharing your concerns here in the QuickBooks Community. 

 

To be sure that Intuit has sent the email to you, I recommend contacting our Support Team. This way, an agent can review your account in a secure environment and see if there are any outgoing emails. If the agent doesn't see any outgoing emails listed on your account, we recommend reporting it as fraudulent. 

 

You can use the link I've included below to connect with an agent. 

 

 

Please let me know if you have any questions or concerns. Take care and have a wonderful day!

 

 

Fiat Lux - ASIA
Level 15

Fraudulent email for Quickbooks subscription?

@cmohanty 

It's a phishing email. Don't reply or click any link in that email.

MonicaM3
Moderator

Fraudulent email for Quickbooks subscription?

Hello @cmohanty.

 

Fiat Lux - ASIA is correct. That looks like a phishing email. 

 

Your security is a top priority for Intuit and we have strict guidelines about what you'll find in any email or call from us. 

 

For help determining if an email may be fraudulent or a phishing scam, please check out this article:

Identifying suspicious activity, phishing scams, and potential fraud

 

I'd also suggest going to the Intuit Online Security Center and scroll down to the Security Alerts box. Take a look and see if you find a similar email there, if not, select Report a Suspicious E-mail to file it. 

 

Thanks for checking in with the Community for help.

 

Please don't hesitate to reach out any time you have a question or concern.

 

Have a great day!

 

cmohanty
Level 2

Fraudulent email for Quickbooks subscription?

Thanks for quickly responding to my messages, really appreciate that.

cmohanty
Level 2

Fraudulent email for Quickbooks subscription?

Thanks Monica, appreciate your help. 

ZackE
QuickBooks Team

Fraudulent email for Quickbooks subscription?

Thanks for following up with the Community, cmohanty.
 

I'm happy to hear MonicaM3 was able to help with the email you received.

You'll also be able to find many detailed resources about using QuickBooks in our help article archives.
 

Please feel welcome to send a reply here or create a new thread if there's ever any questions. The Community's always here to help. Have a wonderful day!

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up