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Join nowI deleted my company yesterday and set the home currency to USD. I did a lot of work setting it up again. NOW the home currency changed back to Chinese Yuan! WHY??
It's now time to consult our phone agents about this issue, Adamrl018.
We can check what's causing your home currency to switch back to Chinese Yuan after deleting your company file and setting the currency to USD.
Here's how to get the contact number for the Technical Support Team:
I'll be around if you need anything else.
Is there a 24 hour help line? I am based in China.
It's great to see you today, Adamrl018,
I can provide you with the information about our non- US Contact Support.
Good news! If you're using QBO International, there's a 24/7 email based support that's available for you. Our Email Team will help you resolve concerns related to your QuickBooks account and can assist you with your Multicurrency issue.
Here's how you can get in touch with us:
That should do it, Adamrl018. Please fill me in if you have any more questions with QuickBooks Online. I'm here for you.
You can only change the home currency when you haven't activated the Multicurrency feature yet, Rachael3.
Follow these easy steps:
Although, if you've turned on Multicurrency already, you can only change the home currency by deleting your data and starting over from scratch.
I'll also provide the article about Multi-currency for more information.
Get back to us if you have more questions. We'd be pleased to answer them.
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