Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowGlad to see you in the Community, Viola4.
I appreciate you for taking the initial steps in trying to delete your free trial account and letting us know the result. I can see the importance of completely removing the duplicate company in QuickBooks.
We want to make sure you still have access to your transactions after canceling the subscription. That’s why we keep the data for a year and don’t remove it right away. Let me share this article for more information: Cancel your QuickBooks Online subscription or trial.
Since you already have a new subscription, I’m adding resources to help perform any tasks in QuickBooks smoothly.
Visit the Community again if you have any QuickBooks concerns. I’ll be right here ready to assist further. Wishing you and your business continued success.
I’m back to make sure everything is clear for you, Viola4.
May I know if the information I shared answers your question as to why we don’t completely remove the company right away?
Feel free to leave your comments below if you have any other QuickBooks concerns. The Community and I are always here to assist you.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.