Let’s get this fixed for you, kimalbertson.
I'd like to test out a few troubleshooting steps to resolve the issue.
We can start by making sure you have the latest release version of QuickBooks.
Next, try checking your company filename for special characters. Ensure there are no commas in the file name or company name.
If the problem continues, you can check out this article for additional troubleshooting steps: Sending Accountants Copy
Please give those
steps a try and see how it goes. I'm still here whenever you need help.
Hello there, @FarmhouseNetworking.
I'm glad you were able to get an accountant copy out of the local file. Other customers who might have the same problem can easily follow the steps you've given.
If you have any questions about QuickBooks, please let us know. The Community is here to help. Thanks for dropping by and take care!
One common issue.. Make sure the servers "QB User" Service account (QBDataServiceUserXX) has access to the server's shared folder, where your QBW file lives.
You can also see this path access "error 4" on the PC, where you are exporting the accountants copy from, in Windows event logs... if you have this issue.
Thanks for joining this thread, kittyxs4.
Creating a locaI copy of your company file is easy in QuickBooks Desktop. If this is what you mean, I can help you create it.
Below are the instructions on how you can create a backup copy of your QuickBooks Desktop company file:
I've got this article that will serve as your complete guide on how to create a backup of your company file in QuickBooks Desktop.
For future reference, let me share this link: Use the Accountant's Copy.
Please get back to me if you have other questions and I'll be here to help. Have a good one.
I followed all these steps, now how do I create the accountant's file? That's great, I have a local back up, but still no Accountant file.
Good to know that you're able to create a backup file, SunlightElec.
I'll now provide the steps on how to create the accountant's copy. Here's how:
Let me also share these articles so you can get additional info:
I'd be happy to get back here if you have other or follow-up questions.