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Join nowHello there, @williamhedges.
I can help you run and customize the reporting period of the Budget vs Accrual report to October to see the actual expense total.
Here's how:
However, if the issue persists, I recommend contacting our Tech Support team to investigate it further. They have tools their like share screen and ask for screenshots if it needs to be escalated to our engineers. Please know that our phone and chat team is available from Mondays to Fridays, from 6 AM to 6 PM.
Here's how you can reach us:
To know more about customizing report, please check this article: How to customize QBO reports. It includes how to share custom reports via email.
Keep me posted if you have additional questions about reports. I'm still here to help you further. Have a safe day ahead!
Thanks I tried a new, non-customized report and got the same results. I will contact tech support for further assistance. I appreciate your quick response. Thanks again.
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