cancel
Showing results for 
Search instead for 
Did you mean: 
gregoryharperhva
Level 1

How do I just start over with all the information I put in and restart

 
4 Comments 4
Maybelle_S
QuickBooks Team

How do I just start over with all the information I put in and restart

Hello there, @gregoryharperhva.

 

In QuickBooks Self-Employed (QBSE), we're unable to purge an account. However, we can cancel your QuickBooks Self-Employed account and then open a new one. This way, you can start the account from scratch.

 

Before doing so, download all of your work first from QBSE. This is to hold on to your work for your records.

 

Here's how:

  1. Go to the Reports menu.
  2. In the Tax details section, select a tax year.
  3. Select Download to get a tax detail report.
  4. Download a report for each tax year you have in QuickBooks.

Once subscribed, you can sign up again for a new QuickBooks Self-Employed account and start over. 

 

I've also added these articles as your guide when importing data in QBSE:

Don't hesitate to drop a comment below if you have other questions. I'm more than happy to help. Take care!

Fiat Lux - ASIA
Level 15

How do I just start over with all the information I put in and restart

@gregoryharperhva 

You should open a new QBSE account. Make sure clicking the Buy button to get the current discounted price.  If you purchase from the Trial account, you have to pay the regular rate.

https:// quickbooks.grsm.io/US
https:// quickbooks.grsm.io/us-promo

 

jordanrgalli-gma
Level 1

How do I just start over with all the information I put in and restart

If I do this will I be charged twice? I started my subscription yesterday and don't want to pay again to start a new account.

Fiat Lux - ASIA
Level 15

How do I just start over with all the information I put in and restart

@jordanrgalli-gma 

Yes it will be charged for the second time. Prior to do that, you may contact Support and ask for the refund.

Need to get in touch?

Contact us