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How do I open a file emailed to me?

 
8 Comments
QuickBooks Team

Re: How do I open a file emailed to me?

Glad to have you here on the Community page, @m-gladych.

 

It's my priority to help you today so you'll be able to open the file emailed to you.

 

If you mean you're trying to open or convert an accountant's copy to a regular company file, then you can follow these steps:

 

  1. Open your accountant’s copy (QBX or .QBA), and create a backup.
  2. Go to the File menu. Select Send Company File, and then Accountant's Copy.
  3. Select Convert Accountant’s Copy to Company File/QBW.
  4. Select OK to confirm you want to convert the file.
  5. Open the folder you want to save the .QBW file in, and rename the file. Select Save.
  6. Once you’re done converting, select OK.

Please know that the ability to convert an accountant's copy to a working file or a regular company file is only possible in QuickBooks Desktop Accountant editions.

 

To learn more, you can check this article: Convert an accountant's copy to a regular company file.

 

For your future reference about this feature, you can also check this article: Use the Accountant's Copy.

 

Let me know if you have any other questions and if you're referring to something else. I'll be right here to help!

Not applicable

Re: How do I open a file emailed to me?

I have 2019 contractor premier NOT accountant

Not applicable

Re: How do I open a file emailed to me?

I do not have accountant

Anonymous
Not applicable

Re: How do I open a file emailed to me?

@m-gladych 

What error message did you get? 

Not applicable

Re: How do I open a file emailed to me?

I do not have Accountant like Angelyn_T said to use. I have 2019 Desktop Premier.

Not applicable

Re: How do I open a file emailed to me?

You're not answering my question.

Highlighted
Moderator

Re: How do I open a file emailed to me?

I've got some steps on how you can open the file that was sent to you, m-gladych.

 

You can follow the steps below to restore your accountant's copy in QBDT.

 

Here's how:

  1. Go to the File menu.
  2. Select Open and Restore Company.
  3. Select Convert an Accountant's Copy Transfer File.
  4. Click Next to see the Open Accountant's Copy Transfer File.
  5. Go to the file and Open it save this.
  6. Click OK.

 

However, if your client sends the email through Accountant's Copy File Transfer,  you'll have to download the link by opening the email from accountantscopy@intuit.com, Once done, you can follow the same steps provided above.

 

Let us know if you have follow-up questions. We'll be right here.

Anonymous
Not applicable

Re: How do I open a file emailed to me?


@m-gladych wrote:

You're not answering my question.


We need to know what kind of file you got in email

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