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servpro8876
Level 1

How to add an additional user to the Intuit account that affects the Merchant services. I cannot talk to anyone at Intuit without being named an authorized user.

How to add someone to Intuit account as an authorized user? This is needed to discuss merchant service account in regards to delayed payments of funding from Intuit
1 Comment 1
Adrian_A
Moderator

How to add an additional user to the Intuit account that affects the Merchant services. I cannot talk to anyone at Intuit without being named an authorized user.

There are two ways to add an authorized user to your merchants' account, servpro8876.

 

We can add them through your QuickBooks Online profile or directly to your Merchant Service Center account.

 

You can follow the steps below based on your preferred option:

 

Through the QuickBooks Online:

 

  1. From the Gear icon, select Manage Users.
  2. Click Add user.
  3. Select the Take payments only role.
  4. Click Next.
  5. Choose the types of transactions the user can view: All transactions or Transactions they create. Then select Next.
  6. Enter the user’s name and email.
  7. When done, click Save.

 

Through your Merchant Service Center account:

 

  1. Sign in to the Merchant Service Center.
  2. Go to Account, then select Users and check to see if you already have an account created for your user.
  3. Enter the email address of the user.
  4. Select a user role.
  5. They’ll receive an invitation email to start using QuickBooks Payments. If they already have an Intuit account, they can select Sign in. Otherwise, sign up.
  6. Once signed in, they’ll get a link to the Merchant Service Center.

 

You can read through these articles for more information when adding users:

 

 

Feel free to get back to us if you have other questions about managing your authorized users. I am just a few clicks away.

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