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Thanks for bringing this issue to my attention, @Azoulay Books.
When trying to access the Accountant tools, where you prompted with an error message? If so, may I asked for it so I can provide you with the accurate resolution.
On the other hand, there's a need to set up an External Accountant user in the company file you're accessing. Here's how:
You can only see the Accountant Toolbox in your clients accountant if you're log in as the Accountant User.
Let me know if you have other questions about utilizing the accountant tools on your end. I'm always here to help.
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