Hello there, gallobro2151.
I'd like to verify if you received an error message and the bank you're using so I can walk you through the detailed steps. You have other options where you can update your account information. Just ensure that you're the Master Admin of the account for security purposes.
Let me show you how:
- In QuickBooks, go to Employees.
- Select My Payroll Service, then Account/Billing Information.
- Sign in using your Intuit Account login.
- Select Billing Detail and click Edit billing info.
- Enter your new billing information and select I Agree.
Feel free to visit these pages for more information on how to manage your account:
Let me know if you have other questions. I'm just here to help. Take care!