We want to get the best help for you, usermiriamdill.
I'd like to make sure that we're on the same page so I can provide you the right amount of information. May I ask what specific help you need in QuickBooks Online? Did you encounter an error message while using the product? Any details or screenshot is appreciated so we can narrow down this issue.
I'll be here waiting for your response to answer any questions I can. Have a great day ahead.