Id like to setup QuickBook payment. In the registration form you ask for a Social Security number (last 4 digits). As I live in Germany I do not have one. How can I cont

I can share some details on how QuickBooks Payments works, immanuel-bader-j.

With the mandate of the IRS, it’s important to have a Taxpayer Identification Number or Social Security Number on file. The IRS requires reporting of all payment cards and third-party network transactions.

I’d recommend contacting our QuickBooks Payments Support for more options. They can guide and provide options on how you can continue setting up for your payments account.

To know more about QuickBooks Payments, check out this article: Connect your QuickBooks Payments account to QuickBooks Online. This will provide you steps on how to link your payments account into QuickBooks Online as well as a link on where you can manage your merchant transactions.

If there's anything else I can help you with, please let me know. I'm always here to keep helping. Have a good one.

@immanuel-bader-j 

If your company has either EIN or ITIN, explore MP as another option

https:// melio.grsm.io/quickbooks

Unfortunately i sill have no solution to my problem. I really like Quickbooks but if I cannot get the payment service setup I will have to move on.

For example I testes freshbooks, they offer online payment services as well. In the registration process, they ask for a social security number as well but I can change to "I am from Germany" and can then enter my german password ID. 

Is it somehow possible to get this working for me with quickbooks as well?

We have an EIN but the problem ist that I do not have a social security number as I live in Germany. Other vendors like Freshbooks over to enter a German passport ID to get the online payment set up. 

Any additional thoughts on how this can be solved? 

Thanks,

Immanuel 

Hello, @immanuel-bader-j.

I want to make sure you're able to sign up for our QuickBooks Payment service. You can set up QuickBooks Payment even without a Social Security Number (SSN) as it is optional. 

Here's how: 

1. Go to this link: https://pay.intuit.com/signup/payments/us/#apply/business.
2. Click I'm new here tab. 
3. Complete the needed information, then hit Create Account. 
4. Choose the type of business, then press Next. 
5. Enter your business information. 
6. Follow the on-screen instruction and tap Submit Application. 

For the detailed steps and screenshot, refer to this link: https://quickbooks.intuit.com/learn-support/en-us/merchant-services/apply-for-gopayment/00/369333.

Once done, let's connect your payment account to your QuickBooks Online. Let me show you how: 

1. Log in to your QBO as an admin. 
2. Go to the Settings menu, then choose Account and Settings. 
3. Select the Payments tab. 
4. Review the account information, then hit Connect. 
5. Sign out and re-login to your QBO. 

However, if the issue persists, I recommend contacting our Merchant Services Team again or utilizing third-party applications as what Fiat Lux - ASIA mentioned above. They can guide and provide options on how to handle the specific situation you have. 

For future reference, visit the official IRS website should you need to get the Employer ID Numbers (EIN) or Social Security Number (SSN). 

Additionally, please browse through these articles:

• Intuit QuickBooks Payments. It has answers to the most common questions about accepting payments in QuickBooks Online. 
• Protect your QuickBooks Payments account from suspicious activity. It helps you learn about preventing suspicious activity or identity theft in your QuickBooks Payments account.

I'll be right here to help if you need further assistance. Have a great rest of your day, @immanuel-bader-j. 

Hi Michelle,

thank you so much for your answer but when following the described steps its sill asking me to enter a social security number and its not an optional feeld.

Any idea what I do wrong?

Thanks,

Immanuel 

Hello there, @immanuel-bader-j.

Thank you for posting here in the Community. Let me help you get the support you need sort this out as quickly as possible.

Since it requires you to enter the SSN information, I recommend you proceed with contacting our Payments Support Team. This way, one of them will be able to provide some advice regarding bypassing the default fields during the registration.

Here's how you can reach them:

1. Visit the Contact Support article.
2. Scroll down to QuickBooks Payments and GoPayment.
3. Contact support through QuickBooks Online or chat.

For additional information, I've attached some articles you can use to know more about processing payments, as well as the availability of support:

• Take and process payments in QuickBooks Online
• Support hours and types

Please let me know if there is anything else I can do to help by clicking the Reply button below. Have a great day ahead.