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userhoward
Level 2

Making a credit card a sub-account after the fact

We connected one of the credit cards (X-CC USER)

and then classified all of the transactions, 
before realizing that it should have been a sub-account to the 
master Credit card account (XX-MASTER ACCOUNT)
 
Tried to make the (X-CC USER) a sib-account of  (XX-MASTER ACCOUNT) and got a message that it 
Something’s not quite right
You can't change the parent of this account to (XX-MASTER ACCOUNT) because it or its parent is already set up for Online Banking or Web Connect.
 
Looking for tips on how to fix this without having to start over again..
Solved
Best answer February 28, 2021

Best Answers
JenoP
QuickBooks Team

Making a credit card a sub-account after the fact

Hi there, userhoward.

 

Certain restrictions apply when changing or managing accounts in the Chart of Accounts. Online Banking is one of them. Accounts can't be changed or turned into sub-accounts if one or both are already connected.

 

In this case, you'll need to disconnect the account. Then, re add it as a sub-account before connecting to Online Banking again. Here's how:

 

  1. Go to the Banking menu and proceed to the Banking tab.
  2. Select the account that needs to be changed to a sub-account.
  3. Click the pencil ✎ icon, then select Edit account info.
  4. Select the Disconnect this account on save checkbox. 
  5. Click Save and Close.

 

You can also check out these articles for additional reference:

 

 

Don't hesitate to reach out to us again if you have follow-up questions or if you need help again in the future. 

 

View solution in original post

7 Comments 7
JenoP
QuickBooks Team

Making a credit card a sub-account after the fact

Hi there, userhoward.

 

Certain restrictions apply when changing or managing accounts in the Chart of Accounts. Online Banking is one of them. Accounts can't be changed or turned into sub-accounts if one or both are already connected.

 

In this case, you'll need to disconnect the account. Then, re add it as a sub-account before connecting to Online Banking again. Here's how:

 

  1. Go to the Banking menu and proceed to the Banking tab.
  2. Select the account that needs to be changed to a sub-account.
  3. Click the pencil ✎ icon, then select Edit account info.
  4. Select the Disconnect this account on save checkbox. 
  5. Click Save and Close.

 

You can also check out these articles for additional reference:

 

 

Don't hesitate to reach out to us again if you have follow-up questions or if you need help again in the future. 

 

View solution in original post

userhoward
Level 2

Making a credit card a sub-account after the fact

Worked like a charm. Thank you so much.

 

Now all we have to do is figure out the convoluted way that payments are applied by BOA.

shineglassrenewal
Returning Member

Making a credit card a sub-account after the fact

This was very helpful, but once the account is disconnect it no longer shows up in the banking section to continue editing transactions. How do I get this to come back or do I need to wait until I am done with the account then disconnect and reconcile?

shineglassrenewal
Returning Member

Making a credit card a sub-account after the fact

This worked great to disconnect the account and make it into the proper sub account. The only problem I have now is that I cannot edit transactions any longer in the account. It has been removed from the banking section when I go there to find it to continue editing. Do I need to just finish all the editing first then disconnect and reconcile? Or is there another solution?

Giovann_G
QuickBooks Team

Making a credit card a sub-account after the fact

Welcome to the Community space, shineglassrenewal.

 

Yes, that's correct. If you disconnect your bank account, any bank transactions waiting to be categorized will be removed. Please make sure that there are no pending transactions before disconnecting your bank account. Alternatively, you can also take note of those transactions and if it's beyond 90 days. Then, you can manually upload them.

 

Step 1: Download CSV file from your bank:

 

  1. Sign in to your bank or credit card's website.
  2. Follow your bank's instructions on downloading CSV files. Every financial institution has different steps. Here are steps for Bank of AmericaChase, and Wells Fargo.
  3. Check the date range for the download. It should be at least one day before the date of your oldest transaction.
  4. Download your bank transaction and ensure to save the file somewhere you can easily find it.

 

Step 2: Upload bank transaction:

 

  1. Go to the Banking or Transaction menu, then select the Banking tab.
  2. Locate the bank account you want to upload the transactions into.
  3. Click the Link account dropdown and choose Upload from file.Capture.PNG
  4. Select Browse and then locate the file you downloaded from your bank. Then select Next.
  5. In the QuickBooks account dropdown, click the account you want to upload the transactions into. Then Next.
  6. Follow the onscreen steps to match the columns on the file with the correct fields in QuickBooks. Then Next.
  7. Checkmark the transactions you would like to import. Then select Next.
  8. Click Yes.
  9. Once done, hit Let's go.

 

For more information, feel free to review this helpful article: Manually upload transactions into QuickBooks Online.

 

In addition, I've also added this resource to guide you in balancing your account in QuickBooks Online: Reconcile an account in QuickBooks Online.

 

If you need anything else with banking, just let us know. We're always here to help you.

shineglassrenewal
Returning Member

Making a credit card a sub-account after the fact

Ok, that makes sense. Is there anyway to reconnect the accounts I disconnected to go back and finish categorizing transactions instead of starting over? 

MaryLandT
QuickBooks Team

Making a credit card a sub-account after the fact

You can reconnect the sub-accounts to download transactions automatically, shineglassrenewal.

 

However, make sure to disconnect the parent one so you can re-connect the sub-account.

 

If you don't want to perform this process, you can download transactions from your bank. Then, manually import them to QuickBooks.

 

Once your transactions are posted on the Banking page, you can match and categorize them. 

 

I'm also adding this link to learn more about adding multiple accounts: About bank or credit card subaccount setup. It includes connecting them to online banking.

 

Let me know if you have additional concerns about sub-accounts. I'm always right here to help you.

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