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tiffanycoleman6
Level 1

MY ADVANCE SUBSCRITION ANT AFTER I WAS CHARGE 2400 DOLLARS CANT GET PAID FOR MY INVOICES CANT DO NOTHING WITHOUT MY ADVANCE SUBSCRIPTION

How i collect my refunds from if they in my quickbook acout

1 Comment 1
MoiraskyeT
QuickBooks Team

MY ADVANCE SUBSCRITION ANT AFTER I WAS CHARGE 2400 DOLLARS CANT GET PAID FOR MY INVOICES CANT DO NOTHING WITHOUT MY ADVANCE SUBSCRIPTION

Thank you for letting us know about your concern, @tiffanycoleman6.

 

To ensure we provide you with precise information, could you please specify the trouble you're having while accessing your QuickBooks? Any additional details would be greatly appreciated.

 

With that, I suggest reaching our live support team to examine your QuickBooks subscription and determine the reason for the $2400 charge. They have the resources to investigate and give you a precise resolution to your issue.

 

Here's how you can reach out within QuickBooks Online (QBO):

 

  1. Log into your QBO account.
  2. Navigate to the Help icon located in the upper right corner of the page.
  3. Click on the Assistant tab for support from the QB assistant, or go to the Search tab and type in Contact Us to receive help from a specialist.
  4. Click on the Contact Us button when it appears.
  5. Select your preferred method of connecting with them:
    • Callback - to reserve your spot and get someone to call you back
    • Chat - to start with a conversation with an expert through chat

 

Please take note of the supporting hours of the Live Support Team. For more information, refer to this article: Get help with QuickBooks products and services.

 

Once everything is finalized, you can refer to this article for guidance on creating and sending multiple invoices: Create and send multiple invoices in QuickBooks Online Advanced.

 

Your experience is important,@tiffanycoleman6. If you have additional concerns, feel free to reply to this thread. And I will make sure you get the help that you need.

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