Connect with and learn from others in the QuickBooks Community.
any error message?
It looks like this is a duplicate post, mem112071.
Let me link you to the original thread where I responded to your question. Please click here. Any additional information is much appreciated.
Take care and keep safe!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.