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Level 1

New company, qb did not ask me if i would like the interview style. how can I get into the q&a interview?

 
10 Comments
QuickBooks Team

Re: New company, qb did not ask me if i would like the interview style. how can I get into the q&...

Let's click on the Detail Start, tjbird1212.

 

This option helps you to completely set up your company file.

 

There are two ways on how to create a new one. The first one is by clicking the New Company option on the File menu. You'll see the Let's get your business set up quickly window. Then, select the Detailed Start below the Express Start option.

compny file.PNG

 

Another way is by closing the company file first. Go to the File menu and select Close Company. When you see the No Company Open window, let's click on the Create a new company button. Then, select Detailed Start.

compny file 1.PNG

 

If you don't see the Detailed Start option, you might using a different version since these steps are for Enterprise. You'll see Other Options below the Start Setup button. Click on the  Other Options drop-down and select Advanced Setup instead.

Pro.PNG

 

In addition, you can read these articles for your reference:

Reply to this post if you need more help. I'm always here to assist.

Level 1

Re: New company, qb did not ask me if i would like the interview style. how can I get into the q&...

Please note: I am using QB Desktop Pro.  I am not using QB Online.

After selecting New Company, the screen that follows does NOT offer a selection for Detailed Start or Express Start.

 

The screen that DOES appear  shows 

"Lets get started"

Who are you setting up the company file for?

- for myself

- for someone else

 

The only buttons to select after that are:
"Start Setup" and "Other Options"( which, BTW, is for importing existing files)

 

Again, no place to select Express or Detailed setup.

 

 

 

 

 

QuickBooks Team

Re: New company, qb did not ask me if i would like the interview style. how can I get into the q&...

Thank you for the response, @tjbird1212.

 

Yes, the steps provided by AlexV is for QuickBooks Desktop. Please try to close your QuickBooks Desktop account and then reopen it.

You can simply go to File menu and select Exit to close your QuickBooks.

 

Once you’re through, try the steps provided by my colleague in creating a new company file.

 

See the following article for detailed guidance in creating a QuickBooks Desktop company file.

 

You can always leave a comment below if you still need further assistance in creating a new company file. Take care and have a good day!

Level 1

Re: New company, qb did not ask me if i would like the interview style. how can I get into the q&...

It appears that you are reading the first post in this thread.    My second entry in this thread, starting with "Please Note..." explains the problem in detail.  It includes a .jpg showing the QB New Company screen.

 

 

There is NO option for Detailed Start or Express Start.  Please look at the attached file, "QB new company.jpg".

 

I have tried this several times from File...New Company, as well as the button on the opening QB screen where one can click on "New Company".

 

 

Level 4

Re: New company, qb did not ask me if i would like the interview style. how can I get into the q&...


@tjbird1212 wrote:

Please note: I am using QB Desktop Pro.  I am not using QB Online.

After selecting New Company, the screen that follows does NOT offer a selection for Detailed Start or Express Start.

 

The screen that DOES appear  shows 

"Lets get started"

Who are you setting up the company file for?

- for myself

- for someone else

 

The only buttons to select after that are:
"Start Setup" and "Other Options"( which, BTW, is for importing existing files)

 

Again, no place to select Express or Detailed setup.

 

 

 

 

 


Choose "for my self" and click the start setup button. Can you share a screenshot of the next screen? Which QuickBooks version do you have?

Level 1

Re: New company, qb did not ask me if i would like the interview style. how can I get into the q&...

QuickBooks desktop 2020

 

Please look again at the .jpg screenshot .  After that screen, QB drops into the graphical map of activities (invoices, payroll, A/R, etc.), at which point you are on your own.  No further dialog or setup-related screens at all.  "New company" is done.

Highlighted
Moderator

Re: New company, qb did not ask me if i would like the interview style. how can I get into the q&...

Let's suppress your desktop when opening your company file, tjbird1212.

 

Before doing so, we'll need to make sure that your QuickBooks is up to date. Then, you can proceed following these steps.

 

Here's how to suppress while starting QuickBooks.

  1. Press and hold the Ctrl key.
  2. Double click your QuickBooks program icon.
  3. Hold the Ctrl key until you have the no Company Open window.

 

Here's how to suppress while opening a company file:

  1. Select the desired company file from the No Company Open window.
  2. Press and hold the Alt key.
  3. Click the Open button.
  4. Hold the Alt key until the login window appears.
  5. Release the Alt key.
  6. Enter your username and password.
  7. Press and hold the Alt key.
  8. Click OK and hold the Alt key until your file is completely open. QuickBooks will display a blank desktop.

 

Give us an update on how these steps go. We're always around to help.

Level 1

Re: New company, qb did not ask me if i would like the interview style. how can I get into the q&...

OK.  I followed your instructions, and It did give me a blank screen.  The same thing can be done by closing the home screen.  I do not know why you  suggested suppressing QB upon startup.  Please understand my question:

 
I have QB Desktop Pro.  It does not offer an Express setup or Detailed Setup when following the "new Company" prompts.:.
 
I want to select an Express setup or Detailed Setup.
QuickBooks Team

Re: New company, qb did not ask me if i would like the interview style. how can I get into the q&...

Hi there, tjbird1212

 

Let me clarify things out for you.

 

The screenshot with the Express Start setup provided by my colleague @AlexV is offered in QuickBooks Desktop (QBDT) Enterprise. That's why you're unable to select this option in QBDT Pro. Please see the attached screenshot below for your guidance.
enterprise.PNG

 

You can download and install the Enterprise version so you can select the Express setup. Before proceeding, you may consider checking the minimum requirements needed to run the software.

 

After that, please follow the steps listed below on how to download and install QuickBooks.

  1. Go to the Downloads & Updates page.
  2. Select a country, product and version.
  3. Click Search.
    downloadQBDT.PNG
  4. Choose Download and follow on-screen instructions on how to install the software.
    downloadQBDT1.PNG

I've added this link: New in 2020 for QuickBooks Desktop Enterprise to see what features are offered in this version. It includes new improvements, comparison charts, and pricing for additional information.

 

Let me know if you have follow-up questions and I'll get back to you.

Level 4

Re: New company, qb did not ask me if i would like the interview style. how can I get into the q&...

@tjbird1212 

Fresh from the oven

https://quickbooks.intuit.com/learn-support/en-us/help-articles/admin-log-in-when-creating-a-new-com...

 

It seems once we have updated our release version (2017-2019), we will get the same screen as yours.

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