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Experienced Member

Projects

Hello,

 

We just updated our QuickBooks to Plus versions in order to have access to the projects section. However, this option is not visible and do not appear in the advanced configurations.

 

Can you help?

 

Thank you,

Diogo Cardoso

8 Comments
QuickBooks Team

Re: Projects

Hello there, 124556778.


Thank you for reaching out to the Community. QuickBooks Online Plus has more features and functionalities specific for each region which can help run your business.


At this time, the Projects feature of the program is available for QBO Plus users in Australia, Canada, France, UK and the United States. If you came from any of these regions, you should be able to activate Projects in the Advanced page below the Automation section.


Based on the screenshot you’ve attached, you’re already on the right part. Just scroll down a bit so you’ll see the option to enable it.


If this isn’t available, it’s possible that your region doesn’t support this feature. For more details, check out this article:


Projects FAQs


I’ve also added articles below to show other features available in the Plus version:


Compare QuickBooks Plans
https://quickbooks.intuit.com/global/pricing/


Our product engineers are working on releasing this feature to all regions soon. Tell us what functionalities you’re expecting to see so we can make Projects better. You can send comments and suggestions by selecting the Gear icon, then Feedback.


If there’s anything else I can help you with in your new QuickBooks Online Plus account, don’t hesitate to let me know.

Frequent Explorer *

Re: Projects

Hi,

 

Is there any plan of enabling this option for other countries, regions as well? If yes, when ? 

 

I need it to be activated from Switzerland region.

 

Would it be possible to do it anyhow at this point, as one of the reasons for which we purchased QB is because of the project tracking , which we can't use right now. 

 

Many thanks in advance,

Jasna Mato

QuickBooks Team

Re: Projects

@Old nan

 

Hi there, Jasna.

 

I have good news, our Product Development Team is hard at work including the Projects feature to all supported QuickBooks Online regions as we speak! While I don't have a time frame available for this, I can offer some steps that will help the feature to be added to the Switzerland region much sooner. From within QuickBooks Online, just click the Gear icon (⚙), select Feedback, and submit a request from there.

 

This information goes directly to the team in charge of rolling these features out and your submission will help to move Switzerland up on the list of regions to be included soon. I'll be sending up a request from my end as well to help expedite this update. Check out our detailed guide on QBO Projects to learn more.

 

QuickBooks relies on feedback from users like yourself when deciding how best to improve, and I greatly appreciate your help in our development process. Please keep in touch with me here should you have any additional questions or concerns, I want to make sure you're taken care of. Thanks for coming to the Community, wishing you a safe and productive week ahead.

Experienced Member

Re: Projects

So let me get this straight: You make us PAY for a feature of Quickbooks that you don't offer in certain regions? (Switzerland)?? It is clearly advertised when you upgrade to Quickbooks Online Plus and then I have to find out by going thru multiple forums that you don't offer that feature in certain regions?? I want my money back!

Experienced Member

Re: Projects

 So let me get this straight: you don't offer a service in certain regions but you still advertise it?? I just upgraded to Quickbooks Online Plus so I have the Projects feature and now I find out that you don't support it in Switzerland?? I want my money back!

Established Community Backer ***

Re: Projects


@morelight1212 wrote:

 So let me get this straight: you don't offer a service in certain regions but you still advertise it?? I just upgraded to Quickbooks Online Plus so I have the Projects feature and now I find out that you don't support it in Switzerland?? I want my money back!


Sub-customers is basically the same thing

 

Highlighted
Super Explorer ***

Re: Projects

I am having issues with the project section. Even when you make estimate, invoices,etc under a project there are times when no transactions show up under the project and you can only locate them when you go look under that customer where all the transactions are bunched together from all the projects that customer has. 

Moderator

Re: Projects

Hello Vitan,

 

We've been receiving reports to some customers that they are unable to see transactions under the Projects page. Our engineers are currently working on investigating the cause and will get this fixed as soon as possible. For now, please continue accessing the transactions under the customer transaction list. 

 

We'll update this post once the issue has been resolved. We appreciate your patience.