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NYTESCAI
Level 1

Quickbooks Accountant Desktop 2020 - Automatic Update Cannot Be Turned Off

I recently installed the new Quickbooks Accountant Desktop 2020, and I noticed that 'Automatic Update' is set to 'Yes', with no option to set it to 'No' (it is grayed out). I believe that this is an issue worth addressing as automatic updates whenever there is an internet connection is not secure or ideal. I should be able to choose when to update my Quickbooks Accountant Desktop 2020.

 

Please help me fix this issue, and so that I can select 'No' for Automatic Updates.

6 Comments 6
MikiD
QuickBooks Team

Quickbooks Accountant Desktop 2020 - Automatic Update Cannot Be Turned Off

The option to update QuickBooks automatically is set to Yes by default, NYTESCAI.


It's commonly advised to retain it this way to keep your software up-to-date. Being able to switch it to No is only available on the Enterprise version. It’s possible that you have the Accountant edition of the Desktop Pro or Premier since you’re unable to change it. 


Right now, I’ll make sure to let our developers know that you’d like to have this option in your account. 


Throw us your questions again if you have other concerns.  
 

NYTESCAI
Level 1

Quickbooks Accountant Desktop 2020 - Automatic Update Cannot Be Turned Off

Thank you for responding, MikiD.

 

Can you give me the Case/Reference/Ticket # for this issue?

NYTESCAI
Level 1

Quickbooks Accountant Desktop 2020 - Automatic Update Cannot Be Turned Off

Thanks for replying, MikiD.

 

Can I get a Case/Reference/Ticket # for this issue so that I can follow up later on?

MikiD
QuickBooks Team

Quickbooks Accountant Desktop 2020 - Automatic Update Cannot Be Turned Off

Hi there, NYTESCAI.

 

We’re unable to provide any references for a feature request. Our development team will be the one to review the request and will decide the application. 


Right now, we don’t have any visibility as to when it’s going to be available. Though, you can check the newest feature added by going to Help in QuickBooks > New Feature > What’s New. 


Also you can have these new features apply in your account by downloading the latest release version.


Keep on visiting the Community if there’s anything else you’d like to discuss. 

JackCal
Level 1

Quickbooks Accountant Desktop 2020 - Automatic Update Cannot Be Turned Off

You need to allow us to NOT be forced to install your updates.  I am currently dealing with a messed up file because you FORCED an update to 2020.

Charies_M
Moderator

Quickbooks Accountant Desktop 2020 - Automatic Update Cannot Be Turned Off

Good day, JackCal.

 

We don't want your software to be outdated. Our developers releases new security patches, bug fixes and tax updates reason why we always encourage you to update it.

 

Here's an article that you might find helpful about the things you need to know in QuickBooks Desktop: What’s new in QuickBooks Desktop 2022.

 

Additionally, here's a link that will help you learn more about how the product works: Help articles for QuickBooks Desktop.

 

Feel free to go back to this thread if you need anything else while working with your new QuickBooks version. Have a good one.

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