cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous
Not applicable

QuickBooks asked for our Intuit ID and password each time we email a customer invoice.

I do NOT want our employees having knowledge of our Intuit ID and password.   So every time they want to email a customer invoice, I have to go to their computer either physically or login remotely in order to input the login & password.

 

I appreciate the feature of emailing invoices, but this is ridiculous to do their multiple times per day on multiple computers.

 

Please please please remove this login request.     From a security standpoint, it is a royal pain.

 

 

(Title has been edited by moderator for clarity)

 

Solved
Best answer 11-22-2017

Accepted Solutions
Highlighted
Anonymous
Not applicable

Re: requesting Intuit ID in order to email invoices

You may be interested in my thread here.

 

https://community.intuit.com/questions/1639809-is-there-a-way-to-email-invoices-without-giving-my-co...

 

Given they're dropping their email service, I rather doubt they will fix this login situation. 

View solution in original post

10 Comments
Content Leader

Re: requesting Intuit ID in order to email invoices

Hi there handecountertop,

 

Welcome to the Community. I'd like to offer my assistance.

 

In this instance, your employees that will be emailing invoices should be added as users to your QuickBooks account. You would be the one to set them up as users and decide each new member's specific permissions. Adding an employee as a user with only certain permissions would deny them access to every feature within the account and they would be able to set up their own individual password.

 

If you are using QuickBooks Online, here is how you would set up a new user: https://community.intuit.com/questions/1578426-set-up-new-user.

 

Here's how you would add a new user in QuickBooks Desktop: https://community.intuit.com/questions/938141-how-do-i-add-a-new-user.

 

Please let me know if you have any other questions.

Anonymous
Not applicable

Re: requesting Intuit ID in order to email invoices

That's not what they're talking about.  Their talking about this:

 

https://community.intuit.com/articles/1634742-quickbooks-email-login-has-changed

Highlighted
Anonymous
Not applicable

Re: requesting Intuit ID in order to email invoices

You may be interested in my thread here.

 

https://community.intuit.com/questions/1639809-is-there-a-way-to-email-invoices-without-giving-my-co...

 

Given they're dropping their email service, I rather doubt they will fix this login situation. 

View solution in original post

Level 7

Re: requesting Intuit ID in order to email invoices

@MorganB I think you are referring to how it works for QBO, not QBs Desktop. They are 2 different setups in this respect. I think Qbteachmt answered on the other Community. See the above link. :)

Level 1

Re: requesting Intuit ID in order to email invoices

I so agree, it has become a BIG PROBLEM in our office too...Please remove this Stupid Feature!

Level 1

Re: requesting Intuit ID in order to email invoices

...or at least amend the software so that once QB is running, it remembers user name AND password.

Level 1

Re: requesting Intuit ID in order to email invoices

This has been a huge headache in our company since the "Email Login has changed" happened.  Please remove it.  

 

And, if you aren't going to do that Intuit should give you an option for "Don't Show This Page Again" for the "QuickBooks Email Login has changed" page.  It is a pain that it pops up every time.

Content Leader

Re: requesting Intuit ID in order to email invoices

Hey JLPH.

 

Thank you for bringing your concerns forward here in the Community. I'd be glad to lend a hand with this pop-up message.

 

To request these changes be made in your QuickBooks Desktop account, I invite you to leave feedback for the Product Development Team. You can submit your ideas and suggestions by clicking the Help tab from the top navigation bar in the system. You'll then hover over Send Feedback Online and click Product Suggestion. This is a great way to make your voice heard and let them know how this message is affecting you.

 

I wish you and your business continued success. I'm here if you have any other questions.

 

 

 

Level 1

Re: QuickBooks asked for our Intuit ID and password each time we email a customer invoice.

I agree having just enabled this feature in QB Pro myself because I could find no other way to email invoices to customers using "web mail" and the Outlook option is greyed out and has been for a number of years now.  When I emailed invoices in the past I had to save a copy of the invoice to a folder on my local hard drive, go into my Outlook, copy and paste the email address into a new email and attach the invoice along with a greeting or "signature".  

Even with the renewed luxury/convenience of "QB Email" I am hoppin through new hoops though limited in number it takes just as long.  I'm in a hurry man to get to the next task.  I thought things were supposed to get easier if not more intuitive as we go.  

If I am logged on once I should not be prompted over and over again throughout the day to provide a username and password.  In the old days we had to fill in forms by hand.  Remember how many times on the same piece of paper you were asked to provide your name and address, oh and please print.. Oy Vey!!!!

Just saying.  Y'all have a great weekend, tight lines!

Wng8

Level 1

Re: QuickBooks asked for our Intuit ID and password each time we email a customer invoice.

If your email provider is Yahoo at least...now asks for password one time.  It is not your regular email password.  Once you log into your on your internet browser and go to security settings, you can generate a 3rd party app password (select "Other" for type) and nickname it whatever you want.  Click generate and then copy the provided password and paste into the QuickBooks password request.  If you are still in the same window in QuickBooks where it asks for email password, hit cancel, get out of email screen and try again so that a new pop-up window populates.  Then paste the password and hit OK.  Email should send.  Should not have to ask you for password every time but if it does please keep this generated password written down somewhere or you will have to generate a new one the next time it asks.

Need to get in touch?

Contact us