You've got me here to today to help and ensure your taxes are calculating accurately, Brette.
You may need to refresh or re-validate your payroll service key to synchronize the update.
If the employees are highlighted in yellow after the update, let's try to revert the paychecks. Let me show you how:
I'll include some recommended articles that will help and guide you more in reactivating as well as finding the latest payroll updates:
Keep me posted if you need more help with running your payroll. I'll be around to help whenever I can.
Thanks for getting back to us, @Brette.
We received reports regarding users getting the "Reactivate Subscription" alert in QuickBooks Desktop (QBDT). A ticket (INV_43437) has been created and was forwarded to our Product Engineers. They're now working to fix this as soon as possible.
In the meantime, I highly suggest contacting our Payroll Support team so they can add your details to our notification list. This will our Engineers determine the number of affected users. An email notification will be sent to you once this has been resolved. I'll also inform you here when we get the update as well.
Here's how to reach them:
Just in case, I'll add this article for future reference: Get the latest payroll tax table update.
I want to make sure everything is taken care of for you, so please let me know how it goes or if you have any other issues in the comment. I'm always here to help. Have a good one!
I'm here to help ensure you get back up and running, jackie60.
You'll need to refresh your payroll by re-validating the payroll service key to synchronize the update. Let me show you how.
After re-validating, you can update your payroll tax table. See the steps below:
Once done, try running payroll again. You can check the following pointers below to know more about payroll updates as well as other ways in reactivating the service:
Let me know how the result of this troubleshooting in the comment below. I need to make sure this is resolved and you're back to running your normal business processing. I'm only a comment away if you have any follow-up Questions questions. All the best!