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Level 1

Re-set password without Business phone number and Zip code

I have tried many times to get into the company's file but the password is not correct. I would like to reset the password but I did not have any Business phone number and Zip code for US as I am a foreigner who purchased the Quickbook 2019. I have all the information and I can get in the Intuit account on the website but not for Quickbook Desktop. Please kindly suggest a solution.

QuickBooks Team

Re-set password without Business phone number and Zip code

Hello there, @Patrick Ma.


You can click the I forgot my password link on the login page to create a different password. Then, enter all the necessary information and follow the succeeding prompts. 


You can use the automated password reset tool to reset the password in QuickBooks Desktop (QBDT).


Here's how:

  1. Download the Automated password tool for QuickBooks Desktop
  2. Select the QuickBooks version that you're using and enter the required information.
  3. Follow the succeeding prompts to remove the password.

For the detailed steps and instructions, you may check this article: Use the Automated Password Reset Tool for QuickBooks Desktop.


Don't hesitate to add a comment below if you have any other concerns we're always here to help. Have a good day!

Level 15

Re-set password without Business phone number and Zip code

@Patrick Ma 

Login to your CAMPS to find out what is the information registered as your phone number and zip code.


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