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Join nowI have tried many times to get into the company's file but the password is not correct. I would like to reset the password but I did not have any Business phone number and Zip code for US as I am a foreigner who purchased the Quickbook 2019. I have all the information and I can get in the Intuit account on the website but not for Quickbook Desktop. Please kindly suggest a solution.
Hello there, @Patrick Ma.
You can click the I forgot my password link on the login page to create a different password. Then, enter all the necessary information and follow the succeeding prompts.
You can use the automated password reset tool to reset the password in QuickBooks Desktop (QBDT).
Here's how:
For the detailed steps and instructions, you may check this article: Use the Automated Password Reset Tool for QuickBooks Desktop.
Don't hesitate to add a comment below if you have any other concerns we're always here to help. Have a good day!
Login to your CAMPS to find out what is the information registered as your phone number and zip code.
Hello anybody
Need help please urgenrtly- I am also International not in USA so I don't have a USA zip code. I accidentally changed my master login to Quickbooks Accountant 2015 by mistake. My international zip code is not being accepted. I cannot get access to my Quickbooks accountant software - I have the license #.
So the instructions not so helpful for me, what do international persons use as Zip Code?
You can purchase a 3rd party password reset service as the last resort.
Thank you for joining this thread, jerome2900.
I can see the urgency of changing your QuickBooks password. Let me help and guide you in the right direction on how to update the information.
The Automated password reset tool is a feature that can be used for US QuickBooks Desktop. That's why the utility didn't accept your zipcode.
For users who are based internationally, I suggest following the recommendation shared by @Fiat Lux – ASIA (third-party service). This way, you can access your QuickBooks and continue performing all your accounting-related tasks.
For more insights about managing all your accounting tasks, our self-help articles contain topics that will guide you on how to do each one. For example, taxes, inventory, and processing customer or suppliers’ transactions. Please know that the link is from another region, but some of the resources apply to your version.
Stay in touch if you have any clarifications about resetting your password or other QuickBooks concerns. I’m always ready to help and get this taken care of for
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