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Level 1

Some of my products just started showing up as taxable in my products and services list. When I try to edit the product the "is taxable" box to check is missing.

All of my products are taxable but I don't always charge sales tax if shipping out side of Texas so I need to be able to just update in the invoice.
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Re: Some of my products just started showing up as taxable in my products and services list. When...

Hi there, theironneck.

 

I've checked and verified that there's an issue regards with the "Is Taxable checkbox on product and services".

 

Our product engineers are now working on a permanent fix.

 

For the meantime, go to your company settings and indicate the right Industry for the company. It will result in the Sales Tax option and not show in the Services.

 

Thus, I recommend contacting our QuickBooks Support Team to add you as one of the affected users. Please follow the steps below:

 

  1. Click Help (?).
  2. Click Contact us.
  3. Enter a short description of your concern ( Don't have the Is Taxable checkbox on products/services ).
  4. Then, click Let's Talk.
  5. Click Get a callback.
  6. Enter your contact information.
  7. Select Call me.

I'm just here whenever you need anything that I can help you with.

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