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alzhdz
Level 1

Standard User

I deleted a Standard User on a QBOE plan and now I can't add them back.  What can I do?

Solved
Best answer August 31, 2020

Best Answers
JamesDuanT
Moderator

Standard User

We'll get the user back to your account in no time, alzhdz.

 

Cache helps the browser's background processes run smoothly. However, it can also cause issues when piled up on your browser. Here's how to get rid of any-cache related concerns:

  1. Open a private browser and log in to your QBO account. It uses but doesn't store cache.
  2. If you can add the user back to the account without any error, we can go back to your regular browser and clear the cache.
  3. Other supported browsers are good alternatives, too. Each of them uses a different cache.

Let us know how this goes so we can further assist you. Have a great day!

View solution in original post

1 Comment 1
JamesDuanT
Moderator

Standard User

We'll get the user back to your account in no time, alzhdz.

 

Cache helps the browser's background processes run smoothly. However, it can also cause issues when piled up on your browser. Here's how to get rid of any-cache related concerns:

  1. Open a private browser and log in to your QBO account. It uses but doesn't store cache.
  2. If you can add the user back to the account without any error, we can go back to your regular browser and clear the cache.
  3. Other supported browsers are good alternatives, too. Each of them uses a different cache.

Let us know how this goes so we can further assist you. Have a great day!

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