Hello @BD39,
Let me help share how you can fix the beginning balance of your account reconciliation so you proceed with next month's session.
Normally, if the beginning balance is off there's a link that says We can help you fix it in a box at the top and it displays the changes of the account. If it doesn't help, let's pull up your account history to determine why your balance is off. Let me show you how.
- Go to Accounting.
- Select Reconcile.
- Click History by account.
- Under Account, select the bank you wish to reconcile.
- Select the appropriate report period.
- Click View report.
In the same manner, here's an article you can read to learn more about how to fix your beginning balance: Fix issues for accounts you've reconciled in the past in QuickBooks Online.
However, if you're still unable to determine why it is off, I'd recommend contacting your account for guidance with your account reconciliation. If you haven't yet, you can use this helpful link so you can find one near you: Find an accountant or bookkeeper.
On top of that, I've also included this reference for a compilation of articles you can use while working with us: Banking for QuickBooks Online.
If you have any other questions, please let me know by leaving any comments below. I'll be here to lend a hand.
