cancel
Showing results for 
Search instead for 
Did you mean: 
LSW19
Level 1

Recurring Transactions and Open Balances

Quickbooks Advanced, Non-Profit 

 

I created pledges for clients, and gave them the option of using the link or having me set up a recurring payment for them. So each client already has an open invoice in their customer account.

 

Those who want the monthly payments, I went into recurring transactions , new sales receipt, and completed the relevant information. The first set ran on 6/24. I received and matched the deposit to the correct payments.

 

Issue: I go into customers account and I see the pledge, I see the sales receipt but that payment is not applied to the open balance. 

1 Comment 1
Rustler
Level 15

Recurring Transactions and Open Balances

A sales receipt is a separate transaction, it is used for over the counter sales where the customer pays immediately and does not associate with invoices at all

 

Unfortunately QB is not set up to handle recurring payments on an invoice (pledge) so you have to apply funds received to the original invoice.  Monthly send out a customer statement as a reminder to pay the monthly amount

Need to get in touch?

Contact us