Hello @malky,
Good to see you in the Community! I'd be glad to help you record your tenant's plumbing expense and deduct it from their monthly payment. To get started, are you recording rent for that tenant as an invoice? If so, you can create a credit for that tenant for the plumbing issue they paid on your behalf.
In your QuickBooks Desktop Account:
- From the Customers menu, select Create Credit Memos/Refunds.
- From the Customer:Job drop-down, select your customer (tenant).
- Enter the tenant's monthly payment you're giving a credit for, then select Save & Close.
Then, you need to apply that credit to their invoice. Here's how:
- Select Customers and then Receive Payments.
- Under the Received from the drop-down, select your customer.
Then, select the Discounts and Credits icon. - On the Credits tab, check the credit you want to apply and then Done.
- You may see a prompt to Confirm transfer. If you do, select Yes. The amount will be applied automatically to the invoice.
- Select Save & Close.
If you have any other questions, please don't hesitate to reach back out here to me through this post.
