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Community Contributor *

Restart to Install Update

I have updated my QB Enterprise contractors Edition 2019.  There is a notification in the upper right corner of the desktop that states I must restart to install update.  I click the restart now icon and restart QB Enterprise.  The notification remains.

5 Comments
Established Community Backer ***

Re: Restart to Install Update

Check your update status in Help > Update QuickBooks Desktop > Update Now. Is there any error message?

QuickBooks Team

Re: Restart to Install Update

Thanks for running the update tool, @Arthur_500.

 

Let's try some more troubleshooting steps to remove the notification. First, you have to reset the update to re-download all improvements.

 

Here's how:

  1. Go to the Help menu and choose Update QuickBooks Desktop.
  2. Select the Update Now tab and hit the Reset Update box.
  3. Click Get Updates.
    1.PNG
  4. Wait until the update tool run again.

After that, close your QuickBooks and restart your computer. For future help, you can refer to this article: Update to the latest release of QuickBooks Desktop.

 

Keep me posted on the results by leaving a message below. I'm still here if you have follow-up questions.

Community Contributor *

Re: Restart to Install Update

Yes. I continue yo get the 404 and  15227 errors

Community Contributor *

Re: Restart to Install Update

This time i logged in as Admin and immediately ran verify followed by rebuild. In the summary it said it fixed one item and when i clucked on it was taken online to a place discussing a duplicate trans number

 

i immediately noticed the red banner missing

 

then i ran update with reset again and afterwards rebooted the computer

 

the red banner is gone but the 404 and 15227 error messages remain

 

although i changed to Admin i have been entering many items so there are too many variables to say changing to Admin was what cured the ailment. Ill ignore the error messages in update

QuickBooks Team

Re: Restart to Install Update

Hello Arthur_500,

 

Welcome to the Community. I can help provide clarification about the error messages in QuickBooks Desktop.

 

You usually encounter the Error #404 message if you don't have any accounts related to QuickBooks business services, such as QuickBooks Merchant Account Service or QuickBooks Online Billing. These service messages don't apply to you unless you pay for this type of subscriptions.

 

For Error #15227, it's referring to the tool for helping users move from computer to computer that you might don't use. If you want to view the descriptions, you can click the name below the Updates column.

 

I'm attaching some screenshots for your visual reference:

 

 

 

I also recommend resetting QuickBooks updates to remove all previous release download and start the program fresh. In case you need the steps in the future, I'm adding the article on this (scroll down to Automatic update: 2 options):

 

Update to the latest release of QuickBooks Desktop.

 

Let me know anytime you have additional questions concerning the error messages when running updates. The Community will keep an eye on your response.