Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowThanks for sharing this sales tax report concern here in the Community, @billhaw.
I'd like to ensure that this matter will be taken care of so the gross sales and taxable sales numbers will be accurate on the report.
In this case, I'd suggest reaching out to our Customer Care Team again. They have the tools that can review your transactions and help isolate the possible reasons for this hurdle.
To contact them:
To add up, know that you can always customize your reports in QuickBooks Online, depending on the information that you need. You can check out this link attached for more tips on how to get the most out of your financial reports: Customize reports in QuickBooks Online.
I'm just a few clicks away if there's anything else you need. I'll ensure you're all set. Wishing you all the best in everything that you do.
This still has not been fixed. Your support person told me last week there is a known issue, and I'm still not seeing that anything has changed. I can't be the only person having a problem with this. All I need are accurate GROSS INCOME and TAXABLE INCOME numbers for each month, just like you provided for the last 10 years I have been using QBO. Why is this so hard? How can I get those specific numbers. Calling support is NOT working...
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.