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1padmaker3
Level 1

Should email link in invitation always match the email address entered when adding user?

I entered correct email address xx@xx.xxx and user received invite but the invite showed xxxx@xx.xxx as the address. Shouldn't it match the address that received the invitation?
1 Comment 1
IamjuViel
QuickBooks Team

Should email link in invitation always match the email address entered when adding user?

Yes, the invitation email should match the email address you've entered, @1padmaker3.

 

I've added a screenshot to better illustrate how the invitation works. 

 

Once your authorized user accepts the invitation, they'd be ask to create an account. The email address will automatically populate in the Create Account page. Also, it will be come the automatic username of the user.

6.JPG

Also, I've added these articles to help you manage your authorized users in QuickBooks:

Get back to us here if you have other questions or concerns. I'm always here to lend a hand.

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