Starting Over

You cannot purge QBO Simple Start. It's possible that after you canceled your account, you chose to re-subscribe instead of signing up for a new one. You may consider this solution to make sure you open a new blank account. Select QBO Essentials and sign up with another email address. Configure your account and you can purge Essentials within 60 days if required. When your account is ready to use, change your email address as Primary Admin before downgrading your plan to Simple Start.

https://quickbooks.grsm.io/US

As an additional option, you can use a backup restore app later.

https://partnerwithus.rewind.com/quickbooks

Thanks for the help and advise. When I went to signin after cancelling, I tried to do it as a new account and it said I already had an account and had to "sign in"... brought me right back to where I was trying to cancel. If I decide to stay with QB, I'll follow your plan as you say. 

However, I am incredibly disappointed in QB for not allowing data to be purged - especially on the first darn day!!! Whew..... ridiculous.....

Thanks for answering

Hello, BernieMBL.

I agree with what Fiat Lux - ASI said. You can't purge your account in QuickBooks Simple Start. What you have to do is cancel your current company, then sign up for a new one. 

For you to subscribe to a new account, please visit this link:https://quickbooks.intuit.com/pricing/. And select the best product that suits your business needs. 

Additionally, I've also added some pages about the QBO's various features, setting up an account, and handling company information. 

• Pricing and subscription levels for QuickBooks Online
• Account management
• Get started

If you have other questions in mind, you can always go back to this thread.