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Level 1

Sub account being added under wrong parent account.....

I have been trying to add a sub account under another sub account.  When I go to add account, select expense, continue, then to the screen where I name my new account and select the box for sub account, I am selecting the sub account I want it under.  When I click on save and close and go to my chart of accounts it shows up under some other random sub account in expenses.  Example: I want to add my account under....

Operations (Parent Account):Ground Maintenance (sub account):Purchased Services (sub sub account):NEW ACCOUNT....instead when I click save and close after adding a new account or even editing it puts it under:

Operations:Ground Maintenance:Employee Withholding.

I have tried to add the account as a parent account and then save and go back in and edit it, but each time it filters it under the Employee Withholding and not Purchased Services. 

1 Comment
Michael K

Sub account being added under wrong parent account.....

Congrats on your first post in the Community, @ertrans1! 🎉


I'm happy to help out with your sub-account issue. Sometimes your Chart of Accounts can become damaged. The damage can often be repaired by re-sorting which puts a list back to its default order. Doing this is super easy and only takes a moment. Check it out:


  1. Select the Lists menu and select the list (Chart of Accounts, Item List, etc.) you want to re-sort.
  2. Select the Include Inactive checkbox. Note that if there are no inactive accounts, items, etc., the box will be grayed out.
  3. From the List (Account/Item) drop-down, select Re-sort List.
  4. Click OK on the Are you sure you want to return this list to its original order? prompt.
  5. Retry adding the sub-account.


That's it! Please reach out if there's anything else I can do to help, I'm determined to be your number one resource for QuickBooks Desktop. Have a good one!

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