Subscription trial ended and i need to subscribe on the lower tier

Hey there, @equinoxwellness. Thanks for reaching out.

If your trial has expired and you were on one of our higher tier subscriptions, you'll need to resubscribe to that tier before downgrading. Once resubscribed, you can then downgrade and you'll be prorated a refund based on the difference in cost if you are charged immediately (we only bill overnight). Check out the steps for downgrading below.

1. Go to Gear, then Account & Settings.
2. On the left, choose Billing & Subscription.
3. Hit Downgrade your plan, then Choose plan.
4. Hit Continue or Submit, then Change plan to complete the process.
5. Sign out and back in.

That's it! Before downgrading, I recommend checking out this awesome article to check what features you'll be losing on the lower tier plan you choose.

Let me know if you have any other questions. I'm here to ensure your success. Have a good one!

@equinoxwellness 

If you have to open a new QBO account, make sure to click the Buy button to get the discounted price for up to 6 months. If you purchase from the trial account, you have to pay the regular price. 

https://quickbooks.grsm.io/US

https://quickbooks.grsm.io/us-promo

Hope it helps.